🔁 15-Day Return and Refund Policy
Effective Date: 16/06/2025
At MeLoves.In, we want you to shop with confidence. If you are not completely satisfied with your purchase, you can return it within 15 days of delivery.
1️⃣ Eligibility for Returns
- Items must be unused, unworn, unwashed, and in original packaging with all tags intact.
- Certain items like perishable goods, personal care products, or custom-made items cannot be returned.
- Sale or discounted items can be returned only if defective or damaged.
2️⃣ How to Request a Return
- Submit a return request within 15 days of receiving your order through our Contact Us page.
- Provide your order number, the item(s) you wish to return, and the reason.
- Our support team will guide you with the return instructions.
3️⃣ Return Shipping Cost
- If the return is due to our error (wrong, defective, or damaged product), we will cover the return shipping cost.
- If you are returning an item for other reasons (e.g., change of mind, wrong size ordered), you may have to bear the return shipping cost.
4️⃣ Refunds
- Once we receive and inspect the returned item, you will receive an email confirmation.
- Approved refunds include the product cost and the original shipping charge paid at checkout.
- Refunds will be processed to your original payment method within 7–10 business days.
- Discounts, coupons, or promotional offers applied at the time of purchase will not be refunded.
5️⃣ Exchanges
- We replace items if they are defective, damaged, or if you received the wrong product.
- To request an exchange, please use our Contact Us page.